as head of the catholic church, a decision that's leading many to ask what's next? good afternoon, i'm pat lawson muse. >> and i'm jim handly. first up tonight, things are very quiet at the vatican where church leaders were earlier shocked by the bombshell today. the pope says he lacks the strength to complete his duties. he's the first pontiff to willingly step down in over 700 years. claudio lavag in the a has more from rome. >> reporter: the say is once the pope dies, you make a new one, which means most people don't expect a pope to and date. >> well, i don't know what more to say.

for the 1.2 billion catholics around the world, then he should step down. it's something that nobody has considered in modern times. >> a pope today has to conduct, you know, hundreds if not thousands of audiences, meetings, encounters every year. it takes a tremendous physical toll. >> reporter: pope benedict xiv has just said i had enough of this. he's also been kind of a low-key person, who just wanted to retire into a spiritual life. that's exactly what he will do now. he will retire to spiritual life into a monastery in the vatican for the rest of his life, while somebody else will take his place. president obama reacted with this statement today. he said -- on behalf of americans everywhere, michelle and i wish to extend our precious and prayers to his holyness pope benedict xiv. michelle and i warmly remember

our meeting with the holy father in 2009 and i've appreciated our work together over the last four years. the church plays a critical role in the united states and the world, an i wish the best to those who will soon gather to his pope benedict xiv's successor. d.c.'s catholic community is also reacting to the surprising announcement. news4's tony tull talked with the archbishop of washington and church-goers about the pope's decision to step down. >> pope benedict xiv to resign. not that long ago i was in rome and the holy father made no indication at all. >> though the cardinal would not specifically comment on who may

take pope benedict's place, he did mention however the impact he will leave behind. >> pope benedict xiv's legacy is his engagement of faith with the modern world. >> randy thomas was on his way to 7:00 a.m. math at st. matthew when he heard the news, news a surprise to him and many others. >> wow, that's pretty amazing, because i really admire him, you know, the pope and all that. to see him go to retire due to his health, you know, that's kind of like an early start. he didn't last too long. over at the basilica, churchgoers were supportive of the pope's decision. >> even when you're not feeling well, some people just keep going on, but maybe it's the best for him. >> he visited the basilica back in 2008 where he addressed the

the chair he sat in still on display. for morgan white, this action is one she never imagined. >> i didn't think i would see two popes elected in my lifetime. tony tull, news4. we invite you to stay with news4 for more on the pope's abdication. coming up at 4:30, some cardinals talk about what they'll look for when selecting a successor. now some incredible video of the tornado as it tore through hattiesburg in the southern part of the state. the twister destroyed hundreds of homes and vehicles, knocking down trees. but no one was killed that twister was part of a wave of severe storms that ripped through several counties in mississippi. one daylight hit, emergency management officials were able to get a better sense of all the damage.

however as nbc reports, heavy rain today hampered the cleanup effort. >> area views sunday confirmed it stayed on the ground for some 75 miles, which officials say actually gave people in its path plenty of time to seek safety. >> i tell anybody when you hear the sirens, you know it's for real. >> reporter: the half-hour warning kept serious casualties to a minimum. >> when a tornado is bearing down, it gives you the opportunity to respond, to get to a place of safety within your home. >> reporter: of more than 80 people hurt, only two were critically injured. hattiesburg was especially hard hit by the twister, caught on camera tearing through downtown shortly before sunset sunday when it wasn't very crowded because most businesses were closed. still, dozens of buildings were left mangled, including offices

of the local red cross. >> they're devastated they're not knowing where they're going. >> reporter: this prompted a warning from the governor. >> do not become a sightseer. this is not an amusement park. this is the scene of a disaster, and we will treat you as such. >> reporter: the storms dumped more rain on already saturated ground. on the home front, cloudy here, but certainly calmer. get ready, though. we have big changes. >> von cashes it was warmer today. >> yeah, it was.

>> a few breaks throughout the area. you can see more of that happening to the north and west of frederick, maryland, just north of front royal. areas of western maryland clearing out, so it's clearing skies tonight. our temperatures will be cool. you request see right now they sit at 52 degrees. 55 in manassas, and even higher temperatures to the south and west. 58 degrees around warren ton. faulkiers county, so forecasts, as we look at your city planner for ft. washington, we'll drop to 50 degrees by 7:00 p.m. as we getting to 9:00 p.m., 47 degrees. so on your fast forecast, clearing out, yes, for the evening, more sunshine tomorrow, and we've got a storm system to talk about for midweek, could give us a chance of snow. i'll have the details coming right up. >> thanks, v.j. raising the stakes, the reward that's leading to new

tips as police search for a former police officer who may be going after former colleagues. the unique offering by a popular tourist the big gamble by folks in atlantic city. ♪ plus tickets for beyonce's d.c. tour gone in a matter of seconds. have you missed out? we'll tell you.

coming up on "news4 at 4," she is was one of the deejays

involved in the prank call that ended with a nurse's suicide. but now she's getting a fres

investigators are trying to figure out why a gunman opened fire inside a deck aware courthouse. police say he walked into the building and xwe again shooting. officers returned fired. two women died in the exchange, and the gunman is also dead. police tell us two officers also were injured, but their injuries are not considered seniors. at this hour police are not confirming any details about the suspect or his relationship to the victims. gabby giffords has a new tv commercial out. it's aimed at curbing recent gun violent. >> tack it from me, congress must act. let's get this done. >> americans for response solutions is behind the 30-second ad. that's the group giffords founded with her husband, retired astronaut mark kelly. as you know she was shot in the head two years ago.

six others died. this ad pushes for university background checks. it will air this week here in the district and air throughout the country. a merge are between american airlines and us airways is set to take off. what does it mean for passengers? and the highs and lows of last night's grammy awards. billy bush joins us live. cooler temperatures are heading our way. (woman) 3 days of walking to give a break cancer survivor a lifetime--

that's definitely a fair trade. it was such a beautiful experience. (jessica lee) ♪ and it's beautiful (woman) why walk 60 miles in the boldest breast cancer event in history? because your efforts help komen serve millions of women and men facing breast cancer every year. visit the3day.org to register or to request more information today. it was 3 days of pure joy. ♪ and it's beautiful coming up, the top cities for women looking for good salaries. how the d.c. area stacks up. stay with us.

i'm keith russell. this just into the notify noif live desk. today we have learned that penn state university is consideration settlement offers from dozens of people impacted by that child sex abuse scandal. the lead lawyer in the negotiations says he's delivered the demands to school officials. weep keep you posted on what happens from here. assistant coach jergerry sandus was convicted. three officials are charged with covering up the case, but all have said they are innocent. today we have learned about a happy ending from an agonizing wait. families have received final permission to adopt two kids and

take them home. in december president putin banned americans from adopting children as retaliation for u.s. sanctions and political issues. last month judges ruled the adoptions could continue. despite fears of more delays, the families can return home can their new children. at the live desk, i'm keith russell. glue and the grammy goes to. babel. >> mumford and sons takes home the album of the year. for somebody that i used to know, and pop rock's fun got best new artist and song of the year. they kept coming up and up on stage a lot. they sure did. the ratings are in. last night's broadcast got the second highest ratings in a

decade. >> joining us with a look at some of the highlights billy, rihanna, she performed twice last night. a lot of folks are talking about her cozying up with chris brunell last night. >> yeah, well, it was four years ago to the day, well, the night before the grammys in 2009, where rihanna didn't make it to the show because she was beaten pretty severely. it's uncomfortable for something watching them could noodling away. the interview on the carpet, and it was not even brought up. there they were, back in love. the night went on forever. we chronicled them all the way through. they arrived separately on the carpet, but ended up in the wee hours of the evening together. it was the shot that all the still photographers, everybody wanted. all that is broken down tonight on the show, but she perform

jas -- first, fashionwise she looked devastatingly gorgeous and performed "stay" a beautiful balance lad f. written about him, two troubled souls. she sang beautifully as well. >> billy, we know this year there was a fashion dress code, but we also know that everything decided not to follow, so let's start with j.lo. >> it goes back to the year 2000. >> we remember people think it started there. >> the thing is, though, i don't think anyone's at the grammys, i don't think anyone's pushed the envelope to that degree in the last 12 years. what would want this memo, this e-mail that went to the presenters and performers telling them no undercurvature of the buttock, no female breast, nipples, all these different things. the one person that broke the rules, hands down, all reports are in, alisha keys.

it was the whole second half underneath that was exposed. and rihanna in the red dress, certain elements were pops right through. other than that, everybody else -- a lot of people skirted the line, but those are the two major fouls. beyonce a bit toned down, especially compared to halftime at super bowl last week. what's the reception to mrs. carter from last night? >> i'll tell you what, she's got to do it differently. if everyone else is going to walk the edge and flirt with the wardrobe reinstructions, she goes the other way. she's going to stand out. she went very d'amour, stylish, little black and white, the pantsuit. when i think beyonce, i used to think, you know, very sexy and sex i filled. i think she is it pulled it off

perfectly. >> you mentioned alisha keys, we want to show the folks just to go back to it, i think. >> are you doing the play by play? we have a banner up over what you were talking about. we're seeing the description, but it's tough to top your play by place. >> how about the song? >> it ranged, from what i see, if i look at the whole, i would say we had an eighth and a quarter at one point we a half, which is a huge -- that's 15 yards on the foul. >> we should say adam levine's singing there, he at least covered up his tattoos, which we know he is mothered in. that song was pretty incredible "girl on fire." thank you very much. see you at 7:30 on "access hollywood." >> thank you, guys.

♪ speaking of queen bee, she's coming to town with many beyonce fans were disappointed when they tried to get a seat for the mrs. carter show world tour. tickets for the july 29th show sold out within seconds, seconds this morning. that was no surprise, since many tickets had already been allocated to fan clubs, promoters and credit card companies. we checked. there are tickets available on resale sites, and there will be a second july concert july 30th. >> i don't even want to know how much those tickets are. more winterly days ahead. we have big changes. >> we have the potential of getting a nuisance weather system storm around here. i think it will affect the afternoon rush on wednesday. let's talk about today. it's taken us so long to clear

the sky out. shrouded in fog this morning, um-hmm. now we're starting to see some clearing skies. let's go strakt to the maps. we'll look at your evening planner. mostly cloud use sighs, so i think we'll see more clearing taking place. it will be cool, temperature at 9:00 p.m., 47 degrees, then it's clear and school by 11:00 p.m. as we drop from the current 54 to 46 degrees by 11:00 p.m. on the radar, at least, we don't have any rain at all. storm team 4 radar, we're dry across the area. i think the next precipitation will start showing up on wednesday. right now it looks like probably during the late morning we could start to see precipitation, so late clearing for us, wince out of the northwest, we'll have a partly sunny to mostly sunny skies. i think temperatures will be comparable to today. lies from the low to mid 50s. the next system will start organizing, area of low pressure

that will start to dig across the south, around atlanta by the time we get to early wednesday morning, watch this area of low pressure make its way northeastward toward our area early on wednesday, so again we're still dry, then that area of low pressure comes up, starting as rain, i think in most locations, but then with colder air coming in, it's snow for us, with some accumulation possible for the wednesday evening rush and wednesday night. right now here's the way it's looking. the best chance of accumulation is there will be some chance that we'll see accumulation, areas around fredericksburg, but the best chance will be north and to the west of d.c., for gaithersburg, for areas around columbia, maryland, around sterling, best chance of accumulation right in here for the wednesday evening and wednesday early night. here's a look at your goodnight/wake-up forecast, upper 30s by tomorrow morning.

tomorrow afternoon breezy and mild. a look at your four-day forecast from the 50s to 40s, falling on wednesday, briey conditions follow for the remainser of the we're. again the next one coming to us on wednesday, with 730% chance of precipitation, with again a chance of snow near the evening rush. the best accumulation north and west of the area, and we'll keep you updated, the one coming up for the weekend. i'll have more in just a bit. thanks, veronica. the action heats up on the season of "the biggest loser." we catch up with one of the contestants from maryland at his home. it's the new technology making it tough on our wall either in our area wherever you drive. we're coming right back.

a 14-year-old boy has been charged with murder, accused of killing his baby sister. police say the boy admitted beating his 7 moral inside their white oak apartment friday night. they say the mother left him in charge of the child while she worked as overnight shift. he also told police he covered the baby's mouth and nose when she started to cry. at this time right now the boy is charged as an adult. news4's pat collins will have

the latest on this tragic case. the red light cameras getting more picky, especially in rockville when making a right on red, or if you get caught, it's going to cost you 75 bucks. dish out, nearly 18,000 tickets, that's up substantially from 2011. this new technology, part of the reason for the big increase. why a local autogroup now says the new cameras might not be fair. >> we're all concerned about our credit. it's a bigger problem than first thought. the errors in credit reports that could be costs you, and what can you do to fix them. >> the pentagon makes good on a promise today. how they're reaching out to same-sex couples in the military. an atlantic city casino,

coming up next, police take new steps to find a killer who brutally beat an elderly woman. we're right back.

welcome back at 4:30, i'm jim handly. >> his decision is being praised around the world as honest and courageous. the pope's announcement today stunned the world when he said he will step down at the end of the month. pope benedict xiv says he's too old and too frail to lead his flock. the last time the pope did not die in office was the year 1415.

this is what it looked like when a tornado tore through hattiesburg, mississippi last night. the twister destroyed hundreds of homes and cars, knocked down trees, left a trail of debris. 60 people were hurt, but luckily no one was killed. getting off to a cold start again tonight with more wind. >> veronica has the latest. well, we're going to be dropping down into the 30s tonight. we stand at 54 degrees right now. we have overcast skies, but we are seeing some clearing. you can see the wind is picking up, too out of the southwest at 13 miles per hour right now. so a bit of a breeze even throughout the day. we're at 52 in gaithersburg, 53 over in buoys, mid to upper 50s just to the south and west, down toward warrenton, so for your city planner forecast, 50 degrees by 5:00 p.m., 48 by 7:00, cool conditions will drop to 46, a starry sky for us tonight, and then mild

conditions tomorrow, but again breezy, so 49 to 5 may feel more like we're in the mid 40s tomorrow. we'll look at that extended forecast that does include the potential of a bit of snowfall midweek. we have u.s. reaction with the latest on the pope's sudden announcement that he's stepping down. steve handelsman has our story. >> reporter: pope benedict's decision to step down came as a surprise. >> wow, that's big. i can't give a reaction. it hasn't sunk in yet. >> reporter: the first pope to abdicate in over 600 years. chicagoans were stunned. >> to me it's like losing a father. >> reporter: he cited failing health, with the statement that my strengths, due to an advanced age, are no longer suited to an adequate exercise of my ministry. vice president biden is a practicing catholic.

>> this is a man of great integrity and looking out for what he believes is the best interests of our church. i admire him to if. >> reporter: benedict used twitter, but had visibly slowed down as the papacy became more demanding, thanks in part to energetic predecessor john paul ii. cardinal dolan on benedict's react. >> almost in the beginning he shrugged and said, boy, i don't know if i'm up to this, but with god's grace and mercy, i'll give it my best shot, and he's done well for eight years. >> a man in the full possession of his physical powers is going to be needed. >> reporter: the college of cardinals will choose, a heavy responsibility, said cardinal dolan. >> except for prayer, i don't know what else to do. i'll await instruction along with everybody else. >> reporter: he steps down february 28th. soon after the card landlords

will elect the new pope, who will face something new, a living former pope looking over his shoulder. >> and we invite you to stay with us for more reaction to the pope stepping down. at 5:00, a local monsignor, who met the pope, worked at the vatican for four years, will share his thoughts. the mother of that chicago teenager killed two days after performing at president obama's inauguration will have a special seat at tomorrow night's steve union address. white house aides say that cleopatra pendleton will be a guest of the first lady. her daughter was mistakenly shot to death just a mile away from the chicago home. michelle obama attended her funeral over the weekend. child care legal assistants and new commissary privileges are among the 22 new benefits coming for same-sex couples in

the military. leone panetta approved the extensions of benefits today, more than a year after the repeal of don't ask/don't tell. all the changes should be in place by august. the special honor for a former soldier who gave hi all to protect his brothers on the battlefield in afc. and a proposed merger between american airlines and u.s. us airwa

a former soldier who refused to accept defeat received the medal of honor today. president obama placed the medal on clinton romeshe. 50 american troops were ambus d ambushed. they were surrounded on all sides by -- who held the high ground. he was injured by a rocket-propelled grenade, but led the charge through the day-long fire fight and led the team through enemy fire to rescue several fallen soldiers. >> in clint lives the soldier's creed, i will never leave a fallen comrade. he and his team started charging, and they kept

charging, 50 meters, 80 meters, ultimately 100-meter run through a hail of bullets. they reached their fallen friends, and they brought them home. >> eight americans were killed that day. their families were at today's ceremony. staff sergeant romeshe grew up in california. he's retired from the military now and works in the oil fields of north dakota. ♪ several thousand people attended this public memorial service today for former navy s.e.a.l. chris kyle. it was held at cowboys stadium outside dallas. he was shot to death, you'll remember, at a texas shooting range earlier this month. before and during the service, pictures were thrown on the large screen. he was considered to be the deadliest sniper in american military history. he wrote the best-selling book "american sniper" he and his

friend were allegedly killed by another iraq war veteran now in custody charged in their murders. kyle was 38 years old. the lapd has upped the ante, and it's already paying off. the latest in the search for former police officer who's allegedly going after his former colleagues. top cities for women looking to get paid. one local area comes out on top in the ranks. veronica with the latest. >> the latest is a midweek snow chance. i'll give you an early look at where the best chance will be to see that accumulation. this is my friend diane. she's played by the rules her whole life. but then the rules flew right out the window. having just lost her husband, she stepped up and adopted her three grandkids, while working full time and caring for her brother, eddie, with cerebral palsy. i get the three children up. i walk andrew at eight i drop olivia off at eight thirty. spend a few minutes at emilio's school. i stop at the grocery store, and then i might do some laundry that has to be done.

and then i have about five minutes. the baby sitter comes in and then i go to work. i'm not back home again until 11:30 at night. hard as she works, it's still a struggle to keep up with the bills and stay warm at night. when we asked the biggest oil companies to help families in need, only citgo, the people of venezuela, and president hugo chavez responded. thanks to them, citizens energy is able to deliver millions of gallons of fuel to families just like diane's. i'm joe kennedy. if you need help staying warm this winter, call me at 1-877-joe-4-oil. because no one should be left out in the cold!

a $1 million award generating several new tips today. but the former l.a. police officers and now accused killer is still on the run tonight. the department has also increased security around the families of the officers. dorner is allegedly targeting. as miguel almaguer reports, so far the only concrete sightings of the suspect have been in surveillance videos. >> reporter: in surveillance video obtained by nbc news, law enforcement sources say christopher dorner dumps a gun belt, a helmet his police uniform and ammunition the morning after his first two murders. police also released these pictures of dorner taken in late january, another look at an

accused cop killer that remains out of sight. >> to be targeted because you took an oath to protect others, to have your family targeted because they're related to you, that is absolutely terrifying. >> with the former cop turned fugitive accused of murdering three, today we have learned more about the last victim, an officer with two young children, who survived two tours in iraq, but was ambushed while on patrol here at home. >> our brother is officer michael crain. he was 34 years old, an 11-year veteran of the riverside police department. >> reporter: detectives says in this ranting 20-page manifester, dorner outlines his plan to murder those involved in his case. in a stunning reversal from last week. >> it is not going to happen. >> reporter: the police chief now says he'll reopen dorner's personnel file. bill bratton led the force when

dorner was fired in 2008. >> you don't just fire somebody without significant evidence or information. >> reporter: on the run for five days, dorner's trail has gone cold. in the mountains three hours outside of los angeles where his broken-down truck was discovered, investigators now say they've recovered a cache of weapons and camping gear. back in los angeles, police beefed up their presence at the grammys fearful dorner would targets a large venue, though today there remains no sign of the suspect in his ways there is still widespread fear. >> officers are now protecting 50 families dorner has allegedly named in his manifesto. some of them are not leaving their homes unless absolutely necessary. pat? a deejay who lost his job for making a prank call is back on the radio. michael christian and mel gregg's show was canceled shortly after they called the hospital where kate middleton was staying, pretending to be

queen elizabeth and prince charles. now he's broadcasting on a sister station in melbourne. in the first show, he made no mention of the controversy, and didn't take any calls. gregg is still off the air. carnival says everybody is staying calm despied being stranded. the" triumph" has stuck since sunday. a fire in the engine room caused it to lose propulsion. none of the 4,000 people aboard was hurt. they have lost basic services like the use of toilets. the "triumph" left texas on thursday, a tugboat will tow it back to mexico. carnival will fly people back to the u.s. passengers will get a full refund and credit on a future cruise. some travel experts are weighing in on what another potential airline merger is going to mean for passengers. bankrupt american airlines and

us airways are in talk to join forces as early as this week. it would create the world's largest airline as far as passenger traffic. and it would be the fourth mega-airline merger in the past few years. on the flip side, experts say more mergers could also mean better service at the nation's larger airports. if we're looking for better weather, don't look to wednesday. >> wednesday is the first day. a storm that could bring accumulating snowfall, so for the wednesday evening rush and thursday morning rush, not out of the question we will see delays on area roads. let's talk about what's going on, though. the skies have been trying to clear. currently the temperature is 54.

and getting a little breezy. the fog we had not an issue overnight. this is a look at the lows. early morning temperatures, areas around fairfax, adams morgan, 35 to 37 degrees tomorrow morning, not all that bad. then i think we'll see the mercury rise to the low and mid 50s tomorrow. that's pretty much where we got today, but with more sunshine coming our way tomorrow. as far as that next weather system goes, it will be coming from the south. look at this. a tremendous amount of moisture down through the south, around areas of louisiana, just north and west of jacksonville, florida right now, so that next system organized, comes into the area, will start as rain for most, the possibility of some snow accumulation. temperatures at the beginning i think will be high enough that snow will fall, but a lot of it will start melting.

we could see temperatures drop low enough where conditions could get slick north and west of the area. that indeed is the best chance of seeing that snowfall. through montgomery county, loudoun county up north into frederick county, maryland for wednesday. as far as the forecast goes from 54 to 42, we'll couldle it down with the rain/snow mix. the high on thursday of 48 degrees. we're looking at breezy conditions. friday right now partly sunny, the high 47, then there's the potential of another system where temperatures could be lo enough. we could see more accumulating snowfall. that's the way it's looking right now. for wednesday, 70% chance during the afternoon of that rain changing over to snow. we will of course keep you updated. pat? squlim? we're in the midst of season 14 of "the biggest loser" and

the action is continuing to heat up. michael sydorie is from maryland. we caught up with his wife to told us how the college professor is finally starting to win his battle with the bulge. >> keep going. that's it, mike. >> he always says he's a comfort eater, so if anything happens, we always turn to food. >> when michael dorsey walked into "the biggest loser ranch" he weighed a whopping 444 pounds, making him the heaviest contender this season. his wife says all that weight was the result of eating too much and exercising too little. >> mike all for all this time, he's always tried different fads, different weight-loss programs to try. a lot of times he was successful, but true success is when you're able to keep it off. that was always the hard zest part for him. >> every single day this is what it's going to feel like until we get more and more of that weight off. >> after sweating it out, he's

lost 80 pounds so far this season. his wife says the new motivation came from the recent birth of their baby boy. >> once we had the baby last year, it was at that point where he basically said if i don't get this weight off, my son is not going to be able to grow up and have me as a father. >> she says she's proud of his progress and the changes he's made. he's changed the way he's eating. >> and he's going to the gym, even dragging his wife along with him. >> it's been exciting. i love to see the transformation in him. he -- it's a new person. he's a total new person. still the big same smile, still the personality, but he's much more confident. >> and you can catch michael dorsey on nbc's "biggest loser" tonight at 8:00. good for michael. he is getting it done. >> what a great and cute bundle of inspiration he has.

still ahead on "news4 at 4," does your credit report paint an accurate picture of who you are? the errors that may be costing you financially. those red light cameras over there, they're a different kind of red light camera than you have ever seen before. i'm adam tuss

starts on monday, guests will not have to leave their

hotel rooms, the borgata says it will be the first casino to offer e-casino. they can risk up to $2500 a day. and full internet gambling if new jersey approves it. the technology is currently used on large cruiseships. if you're a woman looking for the best city to get paid, look for nur than the district. "forbes" looked at the 2011 american community survey by the american census bureau and found the best-pays city was washington, d.c. the median income is $57,000, almost triple the salary of the worst-paying city. the median income for women is just under $22,000 a year in the --

a new study by the federal trade commission found that as many as 40 million americans have errors in their report. bad credit profile can prevent you from getting loans, low interest rates or even a job. nbc's danielle leigh shows us how to spot problems and get them fixed. >> reporter: tuwana is one of the roughly 20% of americans with errors. >> there were quite a few errors, incredible address, incredible claims against myself, incredible birth dates. >> reporter: the food service employee discovered the errors only after she was denied a loan to start a food truck company. we met her last october. four months later she's still fighting to fix it. >> sometimes i think they want you to get frustrated and stop, but i can't. >> three companies dominate the industry. they determine your credit score based on how you pay your bills and how much dead you have.

an exercise yoon spokesman says the agency takes all errors seriously. >> some rate of error is to be expected in an industry like this. i think what's more important to focus on when an error is identified whether or not that can get fixed. >> reporter: the latest study found that -- mattias helps people navigate the process. >> it's not a one and done. you've got to insist, you've got to commit, maybe you'll have to write the her again. >> cramer advises people to take advantage of free yearly credit checks. and she said she's seen progress, only two off ahandful of errors remain. i'm danielle leigh on nbc news. right now at 25k, a house of horrors, a 14-year-old charged as an adult in the murder of an

infant. >> things are slowly returning to norm at in the northeast at an epic snowstorm, but getting around is still a challenge. shockwaves through the catholic church when the pope makes a surprising announcement now there's already talk about who will take his place. it's a move that call millions all over the world off-guard. >> for the first time in modern history a pope is stepping down. pope benedict xiv announced he will abdicate the papacy at the end of this month. he says due to his advanced age, he doesn't feel he can carry on with the duties of the job form the german-born pope is the first to step down is nearly 600 years. claudio lavagna begins our coverage from the vatican. >> reporter: a shocking decision this morning by pope benedict xiv, deciding to resign due to the fact he doesn't have the strength